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How khelo24bet Handles Your Personal Data

At khelo24bet, we take the privacy of every account holder seriously — this page explains exactly what data we collect, how we use it, and the choices available…

No third-party data salesEncrypted account storageIndia-compliant data handlingRight to access your dataClear retention limits
khelo24bet How khelo24bet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold about your account, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within 30 days of receipt, and we will confirm receipt of your query within two business days.

Team online

Email Privacy Team

Send a written request to our dedicated privacy address. Include your registered account email so we can locate your record quickly and respond within the 30-day window we keep to consistently.

Live Chat Support

Open the live chat widget from any page on khelo24bet.fun and ask to be connected to the data-rights desk. Agents are available around the clock and can log a formal data request on your behalf.

Help Centre Ticket

Submit a support ticket through the Help Centre portal, selecting the Privacy or Data Rights category. You will receive a ticket reference number that lets you track the status of your request end to end.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security controls across every part of your account — from the moment you enter your details to the point a withdrawal lands back in your UPI or PhonePe wallet.

Encrypted Data Storage

All account credentials and payment references — including UPI IDs and Paytm-linked mobile numbers — are stored using AES-256 encryption at rest. Access to production data is restricted to authorised personnel only, with audit logs retained for 12 months.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust cookie preferences from the settings panel without affecting your ability to access your account or place activity on the platform.

Data Retention Limits

Account data is kept for as long as your account remains active and for a defined period after closure, as required by applicable law. Once the retention window closes, personal identifiers are deleted or anonymised from our systems.

Third-Party Data Sharing

We share data with payment processors like UPI and Paytm solely to complete transactions, and with identity-verification partners where required by law. We do not share your data with advertisers or data brokers under any circumstance.

Your Right to Access and Correct

You can request a full copy of the personal data held on your account at any time. If any detail is inaccurate — name, mobile number, linked PhonePe account — submit a correction request and we will update the record within seven working days.

Account Closure and Deletion

Closing your khelo24bet account triggers a data review. Non-mandatory identifiers are deleted promptly; records we are legally required to retain — such as transaction logs — are anonymised and stored only for the minimum period the law specifies.

Common Questions About Your Privacy on khelo24bet

The questions below cover the data rights and privacy practices we hear about most often. If your question is not addressed here, our live chat and email privacy channels are open around the clock to help you.

We collect your name, email address, mobile number and date of birth during registration. If you make a deposit via UPI or Paytm, we also receive the transaction reference needed to credit your account wallet.

Payment data passes through our certified payment processor and is not stored in full on our servers. We retain only the transaction reference and amount for reconciliation, never your full UPI ID or PhonePe credentials.

Yes. Submit a data-access request via email or the Help Centre ticket system. We will compile and send you a structured copy of your account data within 30 days of confirming your identity.

Contact our privacy team through live chat or email with your account email address and a deletion request. We will process it after verifying your identity and removing non-mandatory data within the applicable legal timeframe.

Occasionally, data may pass to service providers outside India for processing. When this happens, we apply contractual data-transfer safeguards and ensure the receiving party maintains protections equivalent to Indian standards.

After account closure, we retain only the records required by applicable law — typically transaction logs for regulatory compliance. All other personal identifiers are deleted or fully anonymised once the mandatory retention window expires.

Contact our support team immediately via live chat, available 24 hours a day. Change your account password and we will investigate the access logs and notify you of findings within 72 hours of the report.